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Testimonials

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• “The people in the service department are polite and clean, and get the job done.  At one point, Jack lost some money there (in the dealership).  He called them to tell them and they called and told them they found it, and they gave it back. Who does that?” 
(Darlene Kuzon-Millman)

•   “When I go up there to talk about a car, there’s no pressure, no hard sell – they work out the best deal for me.” 
(anonymous)

• “Highly experienced, not just in cars but in people.  What they have others don’t.  Their goal is to exceed your expectations.  I’m a tough customer, but overall, I am always pleased.  Double checking their work, finding a way to make something work without my having to ask, courtesy calls, and giving me service options.  They’re more consultative, educational, and they try to get to know the customer.  Personable.”  
(Tammy Daysh)

• “The body shop is fantastic.  Their quality of work is 10 out of 10.  I will refer anyone and will never go anywhere else.”
(Dan Korpiewski)

• “First rate body shop work; Bob is an excellent person to deal with.”
(David Kuzmeski)

• “Personally, I felt well taken care of there.  It’s expensive, and there’s lots of waiting, but I’m not sure that’s Dana’s fault.   People always told me to find a mechanic, but I liked them, and that they knew me.  It was also convenient because they knew my car.  When I showed up, service was always personally taken care of.”
(Linda Schwartz)

• “We have sent people there and they have all been extremely happy.  They really want to sell you a vehicle, but its low pressure, and I have been under the impression for years that they treat customers like family.”
(anonymous)

Dana Volkswagen
968 Bridge Rd
Northampton, MA 01060
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